"It's been a real pleasure to find you this year. You've been helpful, clear, and excellent at following up. All the various orders of trees, guards etc. were fulfilled perfectly, and on time, and I'm happy with the outcome. Good, healthy bare root trees! So - thank you! I'll definitely use you again."
Customer, Somerset - July 2021"We're really pleased with the quality of the plants. Planting going well!"
Customer, Devon - March 2021"I have received my order and it is perfect! Ordered yesterday, delivered today. What more can I say? Excellent service in these harsh times."
Customer, Co. Durham - April 2020"I'm just writing to say a big thank you to all the staff at British Hardwood Tree Nursery.
"Another year has now finished, albeit a very wet one. But with a superb company like BHT, I am always safe in the knowledge that when I place an order, I know that I will receive outstanding customer service and a product which is always excellent.
"I cannot state how nice it is to just ring up and know what you are getting is of top quality.
"Well done, BHT."
Arboricultural contractor - April 2020"Excellent service from order to delivery. I ordered a number of bare roots and they arrived in pristine condition within 3 days of ordering."
Private Gardener, London - April 2020"I have been meaning to make contact for nearly a year now to say how much we appreciated your customer service and professionalism when supplying tree protection for our planting project earlier this year.
"We supplied 600 trees to communities & growers and British Hardwood Tree Nursery supplied the tree protection for the project. I am pleased to report that the protection measures are proving very effective too.
"The team were so efficient, kept in regular contact, were flexible and provided great co-ordination in meeting our complicated delivery requirements. It was one less stress at a busy time trying to bring together so many elements and liaise with so many people with different requirements.
"I will, of course, be in touch for our next tree protection order."
National Park - December 2019"Thank you for such good quality stock. The trees and shrubs that we had delivered from you earlier this year have been excellent."
The National Trust – May 2019"May I please ask you to pass on to the team at BHT the quality of trees we planted last week in Alnwick. The trees were especially good - Viburnum opulus the best I have seen for many years as were the Alnus glutinosa."
Estate Owner - Northumberland - March 2019"I must commend you and your team on what a great job you have done getting these to me at short notice. I shall always endeavour to use you for stock in the future as my experience using your company has been so positive."
Conservation Supervisor - Local Authority - November 2018"It is always a pleasure to deal with you guys, very professional, accurate and superb quality trees."
Grower for Buying Co-Operative - October 2017"We just wanted to say how pleased we are with our recent purchase of young trees. You are certainly a very efficient company and we will not hesitate to purchase from you in the future. Many thanks."
Farm & Estate Owner, Denbighshire - April 2017"Trees have just been delivered and they look brilliant, looking forward to seeing them grow, will keep you on file for future needs and will recommend you."
Private Gardener, Devon - February 2017"I must thank staff at British Hardwood for the efficient and courteous way in which you have dealt with our order."
Private homeowner, Southampton - February 2017"We have been impressed with every aspect of our experience with British Hardwood Tree Nursery, including the driver who called 30 mins prior to arrival. It's been one of the most enjoyable purchasing experiences!"
Landscape Designer, Southampton - December 2016"I was very, very pleased with the standard of the bare rooted trees . My wife and myself planted the trees this weekend and look forward to them coming into leaf in the Spring. Can you thank Dawn for all the help she provided, she was very good to deal with and made processing my order very easy."
Private Landowner, Bedfordshire - November 2016"Thanks very much for the trees we received last Friday as expected. We are very pleased with the service and the quality."
Retail Nursery, Cornwall - November 2016"Thanks to you and the team for the work this year. We'll definitely be back in touch to secure stock and sundries for the coming 16/17 planting season."
Woodland Management Company, Plymouth - April 2016"Delighted with the quality of the trees delivered to complete this order. I have been ordering trees for many years and I am only sorry that I did not come across you and your business earlier. All planted and looking good. Good to do business with you and looking forward to the next stage of wood development."
Private Woodland Manager - March 2016"Thank you for our tree order which was delivered today, all in perfect condition. Please pass on our appreciation to the team. We have heeled our trees in, ready for the hedgerow and tree planting sessions we will organise with our horticultural students. Many thanks again!"
Horticulture Lecturer, Lancaster - December 2015"Prompt service. In short, I ask for the trees I want, you tell me how much they are, the prices are usually right, I order them, and you send them!"
Parks Manager, London - September 2015"Professional, efficient and reliable plant supplier. Very good quality plants with no complaints from any of my foresters. Plants were used in re-stock sites in forests throughout England and Wales. Communication, certification, delivery, packing and plant quality? All in all, a first class service all round."
Forestry Manager, Cheshire - September 2015"Everyone was delighted when we finished planting the trees. 40 youngsters thoroughly enjoyed planting Hazel each with their name added to the tree stake so that they could return regularly to watch it develop and give it a very welcome drink of water. We are very pleased with the general quality of the whips and your team's help in delivering the plants."
Community Project Leader, Suffolk - March 2015"We are absolutely delighted with our recent tree order - beautiful, healthy plants. You have one more very satisfied customer who will definitely buy from you again."
Private paddock owner, Norwich - April 2015"This is just to thank you very much for all your help with this order, and to congratulate you on an excellent service: we were delighted to find the saplings arrived exactly as requested and that even after more than a week in the packaging they were still moist and in good condition. We would be very happy to recommend you to others."
Private estate owner, Devon - February 2015"We always receive great service – a fast turnaround of email replies and orders and prompt deliveries. The quality and range of the plant material and/or planting accessories is equally impressive – hedgerow whips mainly, 1 and 2 year old stock with canes and guards. We are active in hedgerow restoration and woodland planting projects and we are impressed both with the support we receive from order to delivery and the overall quality of the planting material supplied."
Landscape Officer, Wildlife Trust - January 2015"I have been working with British Hardwood Tree Nursery for 6 years and find the service second to none. Unlike some of our suppliers they always acknowledge receipt of our request for quotations and turn pricing enquiries around in a speedy manner. The orders are always acknowledged which, for our business, is extremely helpful. Orders are delivered on time and in full and should there be any discrepancies, which is very rare, we are always informed. Their invoices meet our requirements, which we know are not the easiest of formats. Overall I would highly recommend this business for prompt, efficient service coupled with a high standard of customer care."
Buying Group, Lincolnshire - January 2015"Got our fantastic new trees from @bhtnursery planted today. Will improve this unused area and help local wildlife too."
Farmer & Retail Supplier, Norfolk - December 2014"More excellent trees and superb service from @bhtnursery. We plant 2000 a year and get an immense amount of pleasure from the progress and growth. We're at year 4 of our 10 year planting project - planting 15k trees overall across the 550 acre holding."
Estate Manager, Dorset - December 2014