Recruitment

Sales Professional - Office based
Pay Rate to be negotiated commensurate with relevant experience.

Want to apply your B2B sales skills to a business sector that is seeing sustained and significant growth? As a leading specialist wholesale supplier of forestry trees and hedgerow plants and planting accessories, to the forestry, farming, estate management and landscaping sectors every sale you make will make difference to the environment we live in.

We are seeking a confident, articulate, commercially astute sales professional, with strong numerical skills and excellent attention to detail.

Office based, in rural North Lincolnshire, you will be joining a great team to support them during our busy season. Ideal candidates thrive under pressure.

Key responsibilities

• Respond to, follow up and manage sales enquiries according to company processes
• Maintain and build relationships with existing and potential clients
• Identify and develop new and existing business opportunities

Personal specification

• Communication - professional and friendly communication skills required when conversing either face to face, over the phone or by email with customers, colleagues, hauliers, and suppliers
• Accuracy - strict attention to detail is essential
• Initiative - ability to drive own workload forward
• Team-work - you will have a natural ability to multi-task, supporting colleagues in other parts of the business when required, particularly during the peak season
• Excellent PC skills, Microsoft Office

You may currently be working in any of the following positions (however this list is not exhaustive): Sales Support Administrator, Sales Administrator, Customer Services Administrator, Telesales Executive, Customer Services Specialist, Sales Representative.

The position requires your own transport to reach the office and is commutable from Gainsborough, Scunthorpe, Brigg, Barton upon Humber, Grimsby, Louth, Caistor, Market Rasen and North of Lincoln.

Applying for this role
Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office to discuss the position further on 01673 818443.

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Despatch Administrator
Seasonal · October 2023 - early/mid March 2024 · Monday to Friday, 8:30am - 5:00pm
Pay rate to be agreed, commensurate with experience and current skill set.

A short-term, full-time contract to help us through our busiest months.

Key responsibilities

• Liaising directly with customers to arrange timely collection, or despatch, of sales orders, including processing of payments
• Preparation of documentation required for timely picking of sales orders
• Processing haulier bookings for despatch of sales orders and general communication with hauliers to ensure smooth execution of delivery process
• Detailed and accurate maintenance of all critical data – including customer and sales order records
• Complying with established company processes to ensure the smooth running of the business

Personal specification

• Punctuality and reliability are required from all successful team members
• Exceptional customer care skills, friendly and professional communication and accuracy are CRITICAL to the success of this role
• Team-work – you will demonstrate the traits of a conscientious team player and have a natural ability to multi-task, supporting colleagues in other parts of the business when required
• Initiative – ability to organise and effectively plan your own workload with minimal supervision
• Flexible approach to your role in line with seasonal pressures/demands
• Ability to stay calm and level-headed when working under pressure
• Other skills required will include – good IT literacy, planning, organisation, self-motivation, commercial astuteness. Numerical ability/mathematical accuracy - strict attention to detail is essential
• Full training will be given

The position requires your own transport to reach the office and is easily commutable from Gainsborough, Market Rasen, Brigg, Scunthorpe, North of Lincoln, Caistor, for example.

Applying for this role
Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office to discuss the position further on 01673 818443.

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Office Receptionist
Seasonal · October 2023 - early/mid March 2024 · Monday to Friday, 8:30am - 5:00pm.
Pay rate to be agreed, commensurate with experience and current skill set.

A short-term, full-time contract to help us through our busiest months.

Key responsibilities

• Managing the telephone switchboard, dealing with customer collections and despatches
• Booking of online courier collections
• General office duties including housekeeping and stationery management
• Back up support to rest of secretarial team
• Complying with established company processes to ensure the smooth running of the business

Working relationships

The Office Receptionist will be expected to liaise closely and professionally with all other members of staff, both internally and externally, in order to efficiently fulfil the main purpose of this role.

Key tasks

• Answering the telephone, diverting calls appropriately
• Liaising directly with customers to arrange collections or despatch of orders
• Taking of payments
• Order processing; including Growmaster input
• Book online courier collections for each day
• Office housekeeping
• Stationery management, including ordering and maintaining suitable levels of internally produced documentation
• Maintain efficient use of Microsoft Outlook for email, daily tasks and forward planning
• Any other duties consistent with the main purpose of the job as may be defined from time to time

Core skills

Customer Care, Clear, Friendly and Professional Communication Skills and Accurate Financial Data Management are CRITICAL to the success of this role. Additional skills necessary include - good IT literacy, planning, organisation, self-motivation, commercial astuteness, punctuality & reliability.

Applying for this role
Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office to discuss the position further on 01673 818443.

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Seasonal Warehouse Picker
Multiple positions available - October 2023 to March 2024.

Call now on 01673 818443 or e-mail recruitment@britishhardwood.co.uk for further details.

Working hours are Monday to Friday, 8:30am - 5:00pm.

Please note that this is a physically demanding role and will require the lifting and moving of products. Given the nature of the business, you will be expected to work in outdoor warehousing.

Founded in 1989, British Hardwood Tree Nursery Ltd is one of the UK’s leading specialist wholesale suppliers of bare root plants and planting accessories for the forestry, farming, estate management and landscaping sectors.

Key tasks (this list is only indicative and not exhaustive)

• Good reading and counting ability for accurate picking
• Correct packaging and wrapping of customer orders in time for set daily haulier collection time slots
• Checking of goods in and bending to lift/move plants and accessories around the warehouses
• General maintenance and tidying of yards and sheds
• Any other duties consistent with the main purpose of the job as may be defined from time to time

The individual will be expected to liaise closely and professionally with all other members of staff, both in the office as well as the warehouse, in order to efficiently fulfill the main purpose of this role.

Core skills
Punctuality, Reliability, Numerical Accuracy, Attention to detail, Communication, Motivation, Teamwork & customer care are also very important.

Applying for this role
Please apply via e-mail to recruitment@britishhardwood.co.uk or contact the office to discuss the position further on 01673 818443.